At Rampit USA, we strive to ensure you are completely satisfied with your purchases. We understand that sometimes you might need to return a product you have purchased from our online store. Therefore, we have developed the following return policy to be fair to you and us. 

1. Return Period:

  • Products can be returned within 30 days of the original purchase date.
  • Products being returned outside of the return period are subject to approval from Rampit USA. 

2. Condition of Returned Products:

  • Products must be unused and in their original condition.

3. Process for Returns:

  • Please contact our customer service team to initiate a return. Please provide your order number, the item(s) you wish to return, and the reason for the return.

4. Shipping for Returns:

  • Customers are responsible for the return shipping costs unless the return is due to a defective product or an error on our part.
  • We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost or damaged return shipments.

5. Refunds:

  • Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your original method of payment.

6. Exchanges:

  • Please contact our customer service team in the event you need to exchange an item. 

8. Questions:

  • If you have any questions regarding our return policy, please contact us at info@rampitusa.com.